Privacy Policy

Who we are

The Nation Bridge website is operated by Bear Valley Technologies, the technology arm of Bear Valley Solutions. Our office is at 1607 - 510 15th Ave SW, Calgary, AB T2R 1S7, Canada.

We are responsible for the personal information described in this policy. We handle it in line with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and Alberta's Personal Information Protection Act (PIPA).

What this policy covers

This policy covers the Nation Bridge website only. It does not cover the Nation Bridge software. Organizations that use Nation Bridge have their own agreement with us, and that agreement governs the information held in their system.

Information we collect

When you request a walkthrough, the contact form asks for:

• your name
• your role
• your email address
• your phone number
• the type of organization you are with
• a message about what you would like to talk about
• your organization's name, if you choose to give it

Information collected when you browse

We use Vercel Web Analytics to understand how the site is used, such as which pages are visited. It does not use cookies, and it reports visits in aggregate rather than identifying individual visitors.

Vercel, which hosts the site, also processes technical information such as IP addresses in order to deliver the site and keep it secure.

How we use your information

We use the information you send through the contact form only to respond to your enquiry, including arranging a walkthrough if you ask for one.

We do not sell personal information. We do not use it for advertising, and we do not add you to a mailing list.

Your consent

By sending the contact form, you consent to us using your information to respond to your enquiry. You can withdraw your consent at any time by contacting us, and we will delete your information unless the law requires us to keep it.

Service providers and where information is stored

We use a small number of service providers to run the website, and share with each only what it needs to do its job:

• Web3Forms, which delivers contact form submissions to our email
• Vercel, which hosts the website and provides its analytics
• our email provider, where enquiries are received

Information stored outside Canada

These providers may store and process information outside Canada, including in the United States. While it is there, it is subject to the laws of that country and may be accessible to its courts and authorities.

How long we keep it

We keep enquiry information only as long as we need it to respond to you and to follow up on any walkthrough you request, and then we delete it. If your organization becomes a customer, your information is handled under its agreement with us.

How we protect it

The website is served over an encrypted connection. Access to enquiries is limited to the people who need it to respond. No method of sending or storing information is completely secure, but we take reasonable steps to protect the information you give us.

Your rights

You can ask to see the personal information we hold about you, ask us to correct it, or withdraw your consent to its use. We will respond within 30 days.

If you are not satisfied with how we handle your request, you can contact the Office of the Privacy Commissioner of Canada or the Office of the Information and Privacy Commissioner of Alberta.

Cookies

This website does not use cookies.

Children

This website is intended for organizations and businesses. It is not directed at children, and we do not knowingly collect information from them.

Changes to this policy

We may update this policy from time to time. The date at the top of this page shows when it last changed.

Contact us

Questions about this policy or your personal information can be sent to info@bearvalleysolutions.com, or by mail to Bear Valley Technologies, 1607 - 510 15th Ave SW, Calgary, AB T2R 1S7, Canada.